Not only does Dynamic Direct™ provide our clients with an extensive list of call center services, we can also assist you with fulfillment and distribution services after the sale. With real–time reporting, we can provide customers the data needed for accurate tracking while maintaining the security and integrity of that data. Dynamic Direct follows strict FDA guidelines so our clients know their product is being closely monitored. From shipments to returns, our superior distribution services will increase your customers’ satisfaction which translates to increased revenue for your company.

Our flexible infrastructure accommodates a wide level of products, orders, and volumes. Regardless of the level of your business activity, we ensure that products are processed in a timely and accurate manner. Below is more information on our fulfillment and distribution services:

• 20K sq. ft. Facility
• GMP FDA Compliant
• Freight Management
• Inventory Management

Warehouse management systems ensure proper product selection, reducing costly errors and returns. Real time reporting provides for accurate tracking of each order.

• Reverse Logistics

Customer Support — Provide live agent support for warranty and product specific customer concerns and questions.
Coordination — Proper return procedures require coordination between customer, customer service agent, and warehouse. Provides systems to ensure proper communication amongst each party.
Receipt of Returns — Proper handling of each returned package requires careful opening and inspection, as well as product condition reporting.

• Address Verification
• Direct Response Fulfillment
• Retail Fulfillment