Dynamic Direct™ prides itself on leveraging the latest computer technology to provide the highest quality of service. From Point’to’Point Connectivity and Unified IP™ Communications to Real’Time Processing and Application & Data Integration, Dynamic Direct is paving the road to a higher standard in Call Center Solutions. Not only are we PCI compliant but we provide data transfer via Secure Web Transfer and Encrypted FTP to ensure the safety and confidentiality of all information. With verification reports we provide our clients with fast, accurate monitoring of their projects and campaigns.

Dynamic Direct is one hundred percent (100%) digital, from our multiple T–1’s and ISDN digital phone lines, to the digital switch through our Windows NT-based server with screen-pops on every station. Our IVR voice logger records every call, and can be sorted by a variety of queries. Dynamic Direct has continuous back up of all client files and archives this data for as long as the customer requires.

Dynamic Direct has invested heavily in our technology. One of the major goals of this investment was to maximize the effectiveness of our disaster planning to ensure continuity of operations to clients and their customers. All systems are regularly reviewed and tested. This process allows us to minimize any risk or vulnerability to downtime of our data processing and customer service.

Below is a list of some of the technology services that Dynamic Direct offers:

Advanced Connectivity & Telephony

• Point–to–Point Connection
• VPN Connectivity and Internet
• Real–Time Processing

Business Intelligence

• Data Integration
• Backup system
• Verification reports
• Forecasting
• Reporting Development and Delivery

Order Processing

• Real–Time
• Consistent Data Capture
• Fast and Accurate
• Secure web transfer or encrypted FTP
• PCI Compliant